Legal Documents

Joinan Terms & Conditions — A Complete Guide to Using the Platform

Please read these terms and conditions carefully before creating an account on joinan. These terms form a binding agreement between you and joinan.

Last Updated: January 2026

Important: Please read this document in full before using the joinan platform. Completing registration signifies your acceptance of all terms and conditions.

01
General Terms & Contractual Basis

These Terms & Conditions joinan A legal agreement between the platform (joinan.ws) and its users. By accessing, registering, or using any service on joinan, you confirm that you agree to all of these terms.

Joinan is an online gaming and betting platform operating under a Curacao eGaming license. We serve users in Bangladesh and are committed to maintaining the highest standards.

These terms have been written in Bengali so all Bangladeshi members of joinan can understand them easily. If anything is unclear, please reach out to our support team.

Joinan reserves the right to modify these terms at any time. Users will be notified via their registered email, and a notice will be posted on the site.

02
Account Registration & Verification

Each person may only hold one account Only one account may be opened. Attempting to create multiple accounts may result in all accounts being suspended and any associated balances forfeited.

All information provided at registration must be accurate and truthful. As part of KYC (Know Your Customer) verification, joinan may request the following documents:

National ID (NID) or passport copy
Proof of address (utility bill or bank statement)
Proof of payment method ownership
A selfie or live face verification may be required in certain cases

Joinan reserves the right to hold withdrawals pending until verification is complete.

03
Eligibility Requirements & Age Restrictions

To open an account on joinan, you must:

Must be at least 18 years of age Accounts found to belong to minors will be terminated immediately.
You must register under your own name — opening an account on behalf of someone else is not permitted.
Must be of sound mind and capable of making independent decisions.
joinan employees and their immediate family members are not permitted to open an account.

Minor Protection: joinan is committed to protecting minors from gambling. Age verification procedures are strictly enforced.

04
Deposit, Withdrawal & Transaction Policy

Joinan supports multiple payment methods. The following rules apply to all deposits and withdrawals:

Minimum deposit is ৳500 (Mobile Pay/Nagad). This may vary depending on the payment method.
The minimum withdrawal amount is ৳500. Withdrawal requests are typically processed within 5–60 minutes.
Withdrawals can only be made to the same payment method used for the deposit.
Withdrawals exceeding ৳10,000 may be placed on hold until KYC verification is complete.
joinan does not charge any fees on deposits or withdrawals. However, your payment provider may apply their own charges.

All transactions on joinan are secure and encrypted. Should any issue arise, our 24/7 support team is always ready to help.

05
Bonus & Promotions Policy

Joinan offers a variety of bonuses, each with its own specific terms. General bonus policy:

To claim a bonus, you must meet a specified wagering requirement — typically 15–30x the bonus amount.
Bonus balance cannot be withdrawn until the wagering requirement has been met.
The same bonus cannot be claimed more than once. One welcome bonus applies per joinan account.
joinan reserves the right to void bonuses in cases of suspected abuse.
Bonuses must be used within the specified validity period. Expired bonuses are cancelled automatically.

Full bonus terms are available on the joinan promotions page. For any bonus-related queries, please contact our support team.

06
Betting Rules & General Gaming Policy

The following general rules apply to all betting on joinan and must be followed by all members:

Once a bet is confirmed, it cannot be changed or cancelled (except where a cash-out feature is available).
joinan reserves the right to void any bet where incorrect odds were displayed due to a technical error.
If an event is cancelled or abandoned, the original stake for that bet will be refunded.
joinan sets maximum bet limits. Custom limits for Diamond VIP members are available upon request.
Using insider information about a match outcome for betting purposes is strictly prohibited.

Live Betting: In joinan's live betting section, odds update continuously throughout the match. Betting may be temporarily suspended during breaks — this is completely normal.

07
Prohibited Activities & Anti-Fraud Policy

The following activities are strictly prohibited on joinan and may result in account termination:

Creating multiple accounts or using another person's account
Syndicate betting to exploit bonus offers
Attempting to hack, manipulate, or gain unauthorized access to joinan's systems
Conducting transactions through money laundering or using funds from illegal sources
Intimidating, threatening, or harassing other members
Attempting to register or verify using a false identity or fraudulent documents

Warning: If evidence of any fraudulent activity is found, joinan will immediately suspend the account and may report it to the relevant authorities.

08
Account Closure & Suspension Policy

Joinan may suspend or permanently close an account under the following circumstances:

Violations of the terms will result in: a warning for the first offence, account suspension for the second, and permanent closure for the third
Failure to provide KYC documents — accounts will be restricted if documents are not submitted within 30 days of notice
Self-exclusion or account closure requests submitted by the member will be honored
Account temporarily suspended pending investigation if suspicious financial activity is detected

Upon legitimate account closure, all real-money balances (excluding bonuses) will be refunded.

09
Limitation of Liability & Dispute Resolution

Joinan is committed to delivering the highest standard of service; however, there are certain areas where joinan's liability is limited:

joinan is not liable for any game interruptions caused by loss of internet connection
Losses caused by unexpected server maintenance or technical failures
If a transaction is delayed due to a third-party payment provider issue

For any dispute or complaint, contact joinan's support team first. If unresolved, the Curacao eGaming dispute resolution framework will apply.

10
Terms Updates & Contact Information

Joinan may update these terms and conditions at any time. In the event of changes:

A notice will be sent to your registered email at least 7 days before any changes take effect
Notifications will be displayed on the platform
If you do not agree to the updated terms, you may request account closure before the changes take effect

For any questions regarding the terms and conditions, please contact joinan's support team: [email protected]

Why Trust joinan?

Beyond the terms themselves, joinan's trustworthiness speaks through these features.

International License

Joinan is licensed by Curacao eGaming, a certification that requires meeting strict financial, technical, and ethical standards.

Verified License
Independent Audit

ECOGRA audits the fairness of all joinan games annually. RNG certification ensures no game is manipulated.

eCOGRA Certified
Data Protection

All data is secured with 256-bit SSL encryption. joinan never sells or shares your information with third parties.

Maximum Encryption
Fast Payment Processing

Joinan's withdrawal policy is straightforward — KYC-verified members typically receive their funds within 5–60 minutes. No unnecessary delays.

Fast Withdrawals
24/7 Bangla Support

Joinan's support team is available around the clock in Bangla. If you have trouble understanding any rules, they're here to help.

Support available anytime
Responsible Gaming

Joinan gives members the option to set their own limits. We're committed to keeping gaming fun and enjoyable.

Responsible Gaming Tools
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Done reading the terms? Join joinan now

Joinan's rules are simple, transparent, and designed to protect our members. Register now and claim your 200% welcome bonus.

Frequently Asked Questions

Betting on cricket at joinan is straightforward. Head to the "Sports" section and select cricket — you'll find a full list of ongoing and upcoming matches. Click on the match you want to bet on and you'll see a range of markets including match winner, total runs, top batsman, and more. Select your option and it will be added to your bet slip. Enter your stake and hit "Confirm Bet". For live matches, go to joinan's "Live Betting" tab, where you can place bets as the game unfolds.

joinan is licensed by Curacao eGaming, an internationally recognized gaming regulatory authority. Obtaining this license requires demonstrating strict financial transparency, security standards, and fair gaming practices. All games on joinan are regularly audited by eCOGRA, ensuring no manipulation takes place. Payments are PCI DSS Level 1 certified. joinan has been operating in Bangladesh for over 5 years, with more than 500,000 members placing their trust in the platform. You can find a link to verify the license details at the bottom of the site.
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